TERMS AND CONDITIONS OF SALE AND SERVICE

Anita Wasik PhD · www.anitawasik.com · Last updated: 04.11.2026

1. Who I am

These terms apply to purchases from and services provided by:

Anita Wasik PhD, a Finnish business operated by Dr. Anita Agnieszka Wąsik (PhD)
Business ID (Y-tunnus): 3270172-5
VAT number: FI3270172-5
Postal address: PL 13, 00561 Helsinki, Finland
Email: info@anitawasik.com · Website: www.anitawasik.com

In these terms, "I", "me" and "my" refer to Anita Wasik PhD, and "you" refers to the customer or client.

2. Scope

These terms apply to:

Digital products: e-books, workbooks, protocols and other downloadable materials
Online courses: recorded masterclasses and courses accessed online
Consultations and programs: individual consultations (including The Clarity Map) and 3-month and 6-month programs delivered online
Corporate services: lectures and workshops for companies (section 15)

If you buy as a consumer, the mandatory protections of the Finnish Consumer Protection Act (38/1978) apply, and nothing in these terms limits them. My Right of Withdrawal, Cancellation and Refund Policy and my Privacy Policy form part of these terms.

3. The nature of my work

My work combines biomedical science, medical herbalism and emotional and energetic approaches. Please read this section carefully.

My consultations, programs, courses and products are complementary, educational wellness services. They are not healthcare services under Finnish healthcare legislation and do not replace care from a physician or other licensed healthcare professional.
"Dr." refers to my doctoral degree (PhD in Biomedical Science). I am not a medical doctor.
I do not diagnose diseases, prescribe medicines or ask you to stop or change treatment prescribed by your doctor. Please keep your doctor informed, especially before starting herbal preparations if you take medication, are pregnant or breastfeeding, or have a diagnosed condition.
Everybody responds differently. I work with precision and care, but I cannot guarantee a specific health outcome.
Results depend on accurate information and consistent implementation. You agree to give me complete and truthful information about your health, medications and supplements, and to tell me promptly about relevant changes.
In an emergency, call 112 in Finland and the EU, or your local emergency number.
My services are for adults aged 18 or over. Work concerning a minor is possible only with a parent or legal guardian present and consenting.

4. Ordering and conclusion of the contract

You order through my website or by booking through my booking system or email. Before you confirm, you can review and correct your order. A binding contract is formed when I send you an order or booking confirmation by email. The confirmation, together with these terms, is your record of the contract on a durable medium. Contracts are concluded in English.

I may decline an order where there is a justified reason, for example if the service is not suitable for your situation, if information given is incomplete, or in case of a previous breach of these terms. I do not decline orders on discriminatory grounds.

5. Prices and payment

Prices are shown in euros and include VAT at the applicable rate. The price shown when you place your order applies. Payment methods are shown at checkout: card / PayPal / bank transfer / other. Digital products, courses, single consultations, and programs are paid in advance.

If you continue to a 3-month or 6-month program within 14 days of your Clarity Map consultation, the Clarity Map fee is credited towards the program fee.

If an obvious pricing error appears on my website, I will contact you before processing the order, and you may cancel it free of charge.

6. Delivery of digital products and online courses

Digital products and online courses are delivered without undue delay after payment, by download link, email or access to my course area. Course access lasts 6 months from purchase. Technical requirements, such as a PDF reader or a modern web browser and internet connection, are stated on the product page. If you do not receive access within 24 hours, please contact me.

7. Your licence and my intellectual property

All materials, including texts, videos, workbooks, protocols, graphics and course content, are protected by copyright and belong to me unless otherwise stated. When you buy a product or course, you receive a personal, non-exclusive and non-transferable right to use it for your own non-commercial purposes. You may not copy, share, resell, publish or teach the material, or share login details, without my written permission. In case of a material breach, I may suspend access after first notifying you.

8. Consultations and programs

8.1 Booking and format

Consultations are held online by video Zoom at the agreed time, in Central European Time unless otherwise agreed. Please join on time from a quiet place with a stable connection. If you are late, the session ends at the scheduled time.

8.2 Rescheduling and late cancellation

You may reschedule a session free of charge up to 24 hours before it starts. Sessions cancelled later, or missed without notice, count as delivered and are not refunded. Fees are not refunded for cancelled sessions after the 14-day withdrawal period (see the Refund Policy). If you cannot attend due to sudden illness or a comparable reason and tell me before the session, I will offer a new time.

8.3 Programs

Each program includes the sessions, support and materials described on the program page at the time of booking. Sessions should be used within the program period. Unused sessions then expire, unless the delay was caused by me. Unused sessions are not refunded.

8.4 If I need to reschedule

If I must cancel a session because of illness or another compelling reason, I will offer a new time promptly. If no suitable time can be found, I refund the fee for the undelivered session.

8.5 Support between sessions

Support between sessions is provided as described in your program by email, with replies within 2 working days, Monday to Friday]. Email support is not suitable for urgent health matters.

9. Refunds and right of withdrawal

Digital products and online courses are delivered immediately after payment and are not refundable once access is given. At checkout you confirm that you request immediate delivery and acknowledge that your right of withdrawal ends when delivery begins.
Consultations and programs can be withdrawn from within 14 days of booking by email or with the model withdrawal form. After the 14-day withdrawal period, bookings are final and payments are non-refundable.
Corporate lectures and workshops follow the cancellation terms in section 15.

Full details are in my Right of Withdrawal, Cancellation and Refund Policy. Your rights if a product is faulty (section 10) always apply.

10. Conformity of products and services

Digital products and courses must correspond to their description and be fit for their usual purpose. If a product is faulty, inaccessible or not as described, please contact me within a reasonable time after you notice the problem. Two months from noticing is always considered reasonable. I will fix the problem or provide a working copy. If that is not possible or not done within a reasonable time, you are entitled to a price reduction or a refund under Chapter 5 a of the Consumer Protection Act.

I perform consultations and programs with professional care and skill. If you believe a service was not delivered as agreed, please tell me promptly so I can correct it.

11. Updates to digital content

I may update courses and digital materials to keep them accurate and improve them. If an update would materially weaken your access or use of content you have paid for, I will notify you in advance. You may then terminate the contract and receive a proportionate refund within 30 days of the notice, or of the change, if later, as provided by the Consumer Protection Act.

12. Liability

I am liable for damage caused by my breach of contract in accordance with Finnish law. I am not liable for indirect or consequential losses, such as loss of income, unless caused intentionally or through gross negligence. I am not liable for consequences of decisions you make contrary to my recommendations or your doctor's advice, or based on incomplete or incorrect information you provided. Nothing in these terms limits liability that cannot be limited under mandatory law, including liability for intent, gross negligence or personal injury caused by my negligence, or your rights as a consumer.

I am not liable for delays or failures caused by events beyond my reasonable control (force majeure), such as illness, network outages or failures of third-party platforms. Undelivered services are then rescheduled or refunded.

13. Changes to these terms

I may update these terms. The version in force when you place your order applies to that order. Changes do not affect ongoing programs to your detriment without your consent.

14. Complaints and disputes

Please contact me first at info@anitawasik.com. I reply within 5 business days. If we cannot resolve the matter:

Consumers in Finland can get free advice from the consumer advisory service of the Finnish Competition and Consumer Authority (www.kkv.fi) and may take the dispute to the Consumer Disputes Board (www.kuluttajariita.fi).
Consumers in other EU countries can contact the European Consumer Centre in their country (in Finland: www.ecc.fi).
A consumer may also bring an action in the district court of their place of residence in Finland.

These terms are governed by Finnish law. If you are a consumer living in another EU country, you keep the protection of the mandatory consumer law of your country of residence.

15. Corporate lectures and workshops (business customers)

This section applies when a company or other organization orders a lecture, workshop or other service from me. The Consumer Protection Act does not apply to business customers.

The scope, date, format, fee and travel costs are agreed in a written offer or agreement, which prevails over these terms.
Invoices are payable within 7 days net. Late payments bear interest under the Finnish Interest Act (633/1982).
Cancellation by the customer: more than 30 days before the event free of charge; 14 to 30 days before, 50% of the fee; less than 14 days before, 100% of the fee, unless otherwise agreed.
Recording or publishing a lecture requires my prior written consent. Presentation materials are licensed for the customer's internal use only.
My total liability is limited to the fee paid for the service concerned, except in cases of intent or gross negligence.
Disputes are settled in the Helsinki District Court.

16. Contact

Questions about these terms: info@anitawasik.com.