Healing The Gut. A Comprehensive Guide

We strive to ensure your satisfaction with our digital products. Please carefully review our return policy below:

Right of Withdrawal

Under EU law, customers have the right to withdraw from a purchase of digital products within 14 days of purchase. However, this right does not apply once you have accessed, downloaded, or started using the digital product.

By completing your purchase and accessing the digital content, you agree to waive your right to withdrawal as follows:

• You explicitly consent to the immediate delivery of the digital product.
• You acknowledge that your right of withdrawal will be forfeited once the download or access has begun.

Refunds for Faulty Products

If you experience technical issues with your purchase (e.g., the file is corrupted or inaccessible), please contact us at info@anitawasik.com within 14 days of purchase. We will review your request and, if the issue is confirmed, provide a replacement or a refund.

Refunds

We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.

How to Request Support or a Refund

If you encounter problems with your digital product:

• Email us at info@anitawasik.com with your order details.
• Describe the issue clearly and attach any relevant screenshots or error messages.
• We will respond within 5 business days to resolve your concern.

Important Notes

• Refunds cannot be provided if the product works as described and has been accessed or downloaded.
• We recommend checking the file compatibility with your device before purchase.

Thank you for your understanding and for choosing our products!

Since our store specializes in digital products, we do not offer physical shipping for any of our items. All products, including ebooks, courses, and webinars, are delivered electronically.

Delivery Method: Upon completion of your purchase, you will receive an email with instructions on how to download or access your purchased product. This can include direct download links, access to a course platform, or an invitation to a webinar.

Delivery Time: All digital products are delivered immediately or within a few minutes after payment processing. If you do not receive your product within 24 hours, please check your spam or junk folder, and contact as at info@anitawasik.com if necessary.

Access Information: For courses and webinars, you will receive login credentials or access links via email. Please ensure your email address is entered correctly to receive your product.

This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit or make a purchase from the Anita Wasik PhD online store (the “Site”). We value your privacy and are committed to protecting your personal data in compliance with applicable privacy laws.

By using our website or purchasing digital products such as ebooks, courses, or webinars, you agree to the practices described in this Privacy Policy.

1. Information We Collect. We collect personal information to process your orders, communicate with you, and improve your experience on the Site. The information we may collect includes:

• Order Information: When you purchase digital products from the Site, we collect your name, email address, billing address, payment details, and any other information necessary to complete your transaction.
• Device Information: To optimize your experience, we may collect data such as your IP address, browser type, operating system, device type, and interactions with the Site using cookies and similar technologies.
• Customer Support Information: If you contact us for support, we may collect information about your inquiry to assist you.

2. How We Use Your Information. We use your personal information for the following purposes:

• To process and fulfill your orders, including payment processing, invoicing, and delivering digital products.
• To send order confirmations, updates, and customer support communications.
• To provide you with information regarding new products, services, or promotional offers, if you have opted in for marketing communications.
• To analyze and improve the functionality and performance of the Site.

3. Sharing Your Information. We do not sell or rent your personal information. However, we may share it with third-party service providers who assist us in running the Site, processing payments, or providing customer support. These third parties may include payment processors (e.g., Stripe, PayPal), email marketing platforms (e.g., Klaviyo), and website analytics services (e.g., Google Analytics).

We may also share your information to comply with legal obligations or to protect our rights.

4. Data Retention. We retain your personal information as long as necessary to fulfill the purposes outlined in this Privacy Policy, such as processing transactions and complying with legal obligations. You may request that we delete your data at any time by contacting us through the provided contact details.

5. Cookies and Tracking Technologies. We use cookies and similar technologies to enhance your experience on the Site, such as remembering your login details and preferences. Cookies also help us analyze site usage and improve our services. You can disable cookies in your browser settings; however, doing so may affect the functionality of the Site.

For more information on cookies, please refer to our detailed Cookie Policy.

6. Data Security. We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, disclosure, or destruction. While we strive to use commercially acceptable means to protect your personal information, no method of transmission over the internet is 100% secure.

7. Your Rights. Depending on your location, you may have the right to access, correct, or delete the personal information we hold about you. You can also withdraw your consent for marketing communications at any time.

GDPR. If you are a resident of the EEA, you have the right to access the Personal Information we hold about you, to port it to a new service, and to ask that your Personal Information be corrected, updated, or erased. If you would like to exercise these rights, please contact us at info@anitawasik.com

CCPA. If you are a resident of California, you have the right to access the Personal Information we hold about you (also known as the ‘Right to Know’), to port it to a new service, and to ask that your Personal Information be corrected, updated, or erased. If you would like to exercise these rights, please contact us at info@anitawasik.com. If you would like to designate an authorized agent to submit these requests on your behalf, please contact us at the address above.

8. Changes to This Privacy Policy. We may update this Privacy Policy from time to time. Any changes will be posted on this page with the revised date. Please review this Privacy Policy periodically to stay informed about how we are protecting your personal data.

9. Contact Us. If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us at info@anitawasik.com

This website is operated by Anita Wasik PhD. Throughout the site, the terms “we”, “us” and “our” refer to Anita Wasik PhD. We provide this website, including all information, tools, and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies, and notices stated here. By visiting our site and/or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service”, “Terms”), including those additional terms and conditions and policies referenced herein and/or available by hyperlink. These Terms of Service apply to all users of the site, including without limitation users who are browsers, vendors, customers, merchants, and/or contributors of content. Please read these Terms of Service carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms of Service. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any services. If these Terms of Service are considered an offer, acceptance is expressly limited to these Terms of Service. We reserve the right to update, change or replace any part of these Terms of Service by posting updates and/or changes to our website. It is your responsibility to check this page periodically for changes. Your continued use of or access to the website following the posting of any changes constitutes acceptance of those changes. Our store is hosted on Wix.com, which provides us with the online e-commerce platform that allows us to sell our digital products to you.

ONLINE STORE TERMS

By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence. You may not use our products for any illegal or unauthorized purpose nor may you violate any laws in your jurisdiction (including but not limited to copyright laws). You must not transmit any worms or viruses or any code of a destructive nature. A breach or violation of any of the Terms will result in an immediate termination of your Services.

GENERAL CONDITIONS

We reserve the right to refuse service to anyone for any reason at any time. You understand that your content (not including credit card information) may be transferred unencrypted and involve (a) transmissions over various networks; and (b) changes to conform and adapt to technical requirements of connecting networks or devices. Credit card information is always encrypted during transfer over networks. You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the Service without express written permission from us. The headings used in this agreement are included for convenience only and will not limit or otherwise affect these Terms.

ACCURACY AND TIMELINESS OF INFORMATION

We are not responsible if information made available on this site is not accurate, complete or current. The material on this site is provided for general information only and should not be relied upon as the sole basis for making decisions without consulting primary sources. Any reliance on the material on this site is at your own risk.

MODIFICATIONS TO THE SERVICE AND PRICES

Prices for our products are subject to change without notice. We reserve the right at any time to modify or discontinue the Service (or any part thereof) without notice at any time. We shall not be liable for any modification, price change, suspension or discontinuance of the Service.

DIGITAL PRODUCTS

Certain digital products may be available exclusively online through our website. These products are subject to return or exchange only according to our Return Policy. We have made every effort to display as accurately as possible the colors and images of our products that appear on the store; however, we cannot guarantee that your computer monitor's display will be accurate.

ACCURACY OF BILLING AND ACCOUNT INFORMATION

We reserve the right to refuse any order you place with us. You agree to provide current, complete and accurate purchase and account information for all purchases made at our store. You agree to promptly update your account information so that we can complete your transactions and contact you as needed.

OPTIONAL TOOLS

We may provide you with access to third-party tools over which we neither monitor nor have any control nor input. You acknowledge that we provide access to such tools "as is" and "as available" without warranties of any kind.

THIRD-PARTY LINKS

Certain content available via our Service may include materials from third-parties. We are not responsible for examining or evaluating content from third-party websites.

USER COMMENTS AND FEEDBACK

If you send us comments or suggestions regarding our products or services, you agree that we may edit, copy, publish and distribute those comments in any medium without obligation to maintain confidentiality.

PERSONAL INFORMATION

Your submission of personal information through our store is governed by our Privacy Policy.

ERRORS AND OMISSIONS

Occasionally there may be inaccuracies related to product descriptions or pricing on our site. We reserve the right to correct such errors at any time without prior notice.

PROHIBITED USES

You are prohibited from using the site for unlawful purposes or in a way that violates these Terms. We reserve the right to terminate your use for violating prohibited uses.

DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY

We do not guarantee that your use will be uninterrupted or error-free. The service is provided "as is" without warranties of any kind. In no case shall Anita Wasik PhD be liable for any damages arising from your use of our service or products procured through it.